Check Your Order Status

In order to assist our customers in determining their orders approximate delivery date, we have provided a schedule of advertised “standard” and “rush” production times for all product categories. Please refer to the production time tab located on your products order page for further information. Your order was promptly entered into production the following business day from the date your order was placed.

Our production times represent an approximate timeframe for producing your order and making it ready to ship. We will make all efforts to ship out your order in the timeliest manner and in most case in less time than the scheduled production dates. In some cases your order may be split up and shipped out in multiple shipments to insure the quickest turnaround time. This will not affect the amount charged for shipping. In addition to the production times listed, please factor for time in transit which is approximately 2-5 business days depending on the destination location.

Product Category	Normal Production	Rush Production
Sewn-On Letter Apparel	2 weeks	1 week
Embroidered Apparel	2 weeks	1 week
Rhinestone Lettered Apparel	2 weeks	1 week
Customized Bags & Totes	2 weeks	1 week
Fraternity & Sorority Merchandise	1 ½ weeks	1 week
Gift Sets	1 ½ weeks	1 week
Greek Afghans	1 ½ weeks	N/A
Sorority Pillows	1 ½ weeks	N/A
Branded Paddles & Plaques	2 ½ weeks	1 week
Blank Paddles & Plaques	1 week	1 business day
Paddle Accessories & Decorations	1 week	N/A
Greek Jewelry & Accessories	2 weeks	1 week
Fraternity & Sorority Rings	3 weeks	N/A
Wall Art, Signs & Banners	2 ½ weeks	N/A
Custom Group Screen Printing	1 ½ weeks	4 business days
Traditional Chapter Steins	4 weeks	N/A
Custom Group Glassware	3 weeks	1 ½ weeks
Custom Group Plasticware	3 weeks	1 ½ weeks
Custom Group Picture Frames	3 weeks	1 ½ weeks
Custom Bev Keys & Koozies	3 weeks	1 ½ weeks

Check Your Order Status

To check the status of your order, please complete the fields below and upon receipt of your request, one of our customer service representatives will reply back to you via email within one business day.

NOTE: Due to standard processing procedures, order status requests cannot be provided for an order that has
been placed within the last 48 hours.

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